So you finally
did it, upgraded your old computer with a blazing fast new
system, but now its time to set it up. All those wires and
cables got you worried? No worries we are here for you.
We'll help you setup your new pc, connect all cables and
accessories as well as setup your internet connection, setup
your email, setup your browser. In addition we can also help
in transferring your files from your old computer to your
new machine as well as installing software and protecting
you with our FREE Anti-virus/anti-spyware software. We are
just a phone call away, so don't delay call today!!
You can now
drop-off your laptop, notebook or desktop computer at our
convenient Bergen County location
Why can't I get
online?
»
Bad/failing Router, Modem, Hub or Network Switch.
»
Corrupted Windows files or Security Software
preventing connection
»
Virus
attack often causes internet connection problems.
»
Changed
or removed Windows settings.
»
Computer
Network Card bad or failing.
»
Service
outage, outside line problem or inside wire/jack
problem.
We always suggest calling your Internet Service
Provider first to check if its a service outage or
problem with your line. There's not much we can do
in these events and unfortunately we'll have to
charge at least 1 Hour for the onsite service call.
Please call us after you verified the problem is not
with your internet service provider.
Why can't
connect to my
wireless network?
Wireless
networks are almost is every home these days. They
are great because it gives you the freedom to move
about your home or office without being attached to
any cables. However Wireless Routers have tendency
to freeze, or die quite often. We have seen Brand
New Wireless Routers die is as little as 3 months.
There's not much you can do to keep it from dying.
If it freezes you can reset it, but if it happens
too often, its best to replace.
»
Make
sure you're connecting to your network not someone
else. see the router documentation for more
information.
»
If the
network is secured, make sure you have the right
security key
»
Restart
the router by unplugging it for 2 minutes and
plugging it back in. This will fix the problem if
the router froze.
»
Reset
the router, by pressing the "RESET" button located
on the router. Keep in mind this will reset the
router to factory settings which means you will have
to redo the security settings again.
»
Check
your computer for viruses, some viruses will disable
services which will prevent connecting to your
router.
