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What makes SupremeComputerSolutions different from other computer repair
shops? |
SupremeComputerSolutions
is different from other computer repair shops in that we built our
business on customer service while providing the most complete computer
service in the Northern New Jersey area. Our policy is to find the most
cost-effective solution for our customers, and to implement that
solution to the customer's complete satisfaction. We explain things and
follow up with all work performed. Our customers are never confused or
in the dark as to what is being done. |
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Do you
have a location to drop-off my computer to be fixed? |
At this time we do not have a
store-front location to drop-off your system, however we offer to all
customers, free computer pick-up and return service, we'll even unhook
and reconnect everything. We hope in the near future to have a store-front
& drop-off location.
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Do you charge
to come onsite? |
We do not
charge any travel fees if you are within our service
area of Bergen County, Hudson County, Essex County & Passaic County.
If you are outside of our service area we can arrange a convenient
meeting spot to pickup your PC or laptop. All service calls
outside our service area will be subject to .40 per mile
travel fee from our base in Garfield, NJ 07026. |
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What
brands of personal computers do you service? |
We service all makes and models, new
or old. |
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Do
you service Apple computers? |
At this time
we only service Apple laptops with bad LCD screens. We plan in the near
future to expand our services for Apple computers and laptops. |
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Do you
service printers and monitors? |
We can troubleshoot your
printer and service common printer problems such as paper
jams, paper-feed problems, ink and toner errors, software and driver
problems. Most times it is more cost effective to replace a printer with
a major repair issue. We can assess your situation and if a repair is
feasible, we can recommend an authorized repair depot. We do not service
monitors, however, we can troubleshoot to assess whether your monitor
needs to be replaced. |
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How much
will it cost to fix my computer? |
Our normal rates are $65 per hour
onsite.
We offer
$145.00 flat fee for all offsite repairs
which
includes; FREE pickup, and next day return. |
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Are there any
other fees I should worry about? |
We will always
tell you upfront how much the repair will cost. If we need to order
special parts we will give you a estimate and you decide if you want to
repair it or not.
If we don't mention it, you don't pay for it. |
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Is work
done by supreme computer solutions warranted? |
Yes. We guarantee the work
that was performed as shown on our invoices. All labor is guaranteed for
45 days from day of repair. New hardware carries manufacturer's warranty on the component which is usually
1-year or longer.
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I want to
build a website, can supreme computer solutions help me? |
Yes. supreme computer solutions can
build a website for your business or a personal page for you for any
occasion. Please contact us for more information. |
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I
recently purchased a new computer, can supreme computer solutions help
me set it up? |
Yes. We offer New Pc Setup
and configuration. After buying your new computer give us a call. Our
technician's will unpack and set the system, connect all cables, as well
as mouse, keyboard, monitor, printer, scanner and any other device. Then
we will configure the new system, loading all drivers and removing any
advertisements, trial software and programs that start-up with the
system. In addition we can install any software that you may like, many
times we even have software available, just ask. All customers that
choose this service, receive a 30% discount on their next service call. |
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